English 
CONTACT US VIA EMAIL PLEASE HAVE YOUR ID # AND ORDER # READY
All APL® GO Associates rely on their BackOffice. Here, you can find everything you need to build a business. Associates can place orders, create activity, check their organization, find out news, ask about special offers, find out details about our offices, and discover solutions for payment or shipping issues.
Associates needing Customer Service should click on “?” button in their BackOffice to create a Help Desk ticket.
Time Zones: Member Support Office Hours Monday - Friday
EST: 10 am - 8 pm
CDT: 9 am - 7 pm
MST: 8 am - 6 pm
PST: 9 am - 5 pm
Send an email for assistance with:
- Commissions
- Compliance
- Questions
- Refunds
- Returns
- Shipping
Please include your ID# and Order# in all written correspondence.
All request concerning changes with your account must be done by email for accuracy.
*We are working diligently to answer your emails in a timely manner. Thank you!